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Products sold on Smithbuy are generally covered by both Smithbuy’s return policy and the product manufacturer’s warranty. Specific warranty details for each product are listed under the More Information tab on each item’s product detail page.

  • Defective/DOA products may be returned within 30 days and are subject to Smithbuy’s return policy.
  • Smithbuy OEM or bulk packaged products carry the full manufacturer’s warranty, which will be handled by Smithbuy during the entire manufacturer’s warranty period. All products are subject to Smithbuy’s  return policy.
  • Retail-packaged products carry the full manufacturer’s warranty and are covered by the manufacturer directly. After 30 days, defective retail-packaged products must be returned directly to the manufacturer or an authorized manufacturer’s repair center per the manufacturer’s instructions.
  • Refurbished goods sold by Smithbuy carry a 90-day warranty and are also subject to Smithbuy’s return policy.